TP700 Comfort: screen goes black with a flashing dash

buenas tardes

Alguien resolvió el arranque de una TP700 Comfort, el problema que tengo es que al encender aparece la pantalla de arranque y al cavo de unos minutos se pone pantalla en negro con un guion parpadeando, no enciende ninguno de los puertos ethernet, tampoco con el usb de arranque, ni por el puerto profibus tampoco la detecto

Alguien me puede ayudar

Gracias de antemano

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Split from HMI stuck in bootloader screen: how to fix?.

Hi isi_1234,

welcome to the Technical Forum! 

Please try to discuss your question in English language. This is an international community and we try to focus on one language. Posting in English will help you to get more response to your question.

This is the translation of your question:

isi_1234

Good afternoon

Someone solved the boot of a TP700 Comfort, the problem I have is that when I turn on the boot screen appears and after a few minutes the screen goes black with a flashing dash, it does not turn on any of the ethernet ports, neither with the boot usb, nor by the profibus port I do not detect it either.

Can anyone help me

Thanks in advance

 Regards,
Jen_Moderator

Hi!

The usual procedure in these cases is as follows: remove power from the panel and reconnect, check if the ports respond and if so, reset to factory defaults and check if the touch screen works.

If not, I am sorry to say that you should take the screen in for repair as its panel is defective or toasted.

Best regards!

good evening
The ports do not respond and it is not burned, it is a problem
of internal configuration of the ports, they have to
give a solution for its repair without taking it to
the technical service
Cheers