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field PG M STOP

Created by: e80it at: 8/24/2007 1:50 PM (9 Replies)

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8/24/2007 1:50 PM	Rate (0)
e80it Posts: 1 Rating: (0)	Hi everibody, I have this problem onthree newfield PG M (year 2007): After working with no supply, using only battery, at the moment to reconnect supply voltage the PGstop to run, image ondisplay freeze,no commands affects the PGand it's necessary to switch off to resolve the situation. Any suggest for me, thanks. Fabio
e80it Posts: 1 Rating: (0)	Last edited by: e80it at: 27.08.2007 10:15
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9/17/2007 5:04 PM	Rate (0)
Cicero Gold Member Joined: 10/10/2005 Last visit: 10/18/2024 Posts: 1921 Rating: (136)	Hello, I´m sorry but we do not know the reason for your problem. We recommend to install/load the actual bios and the actual drivers (example for Chipset, Display, ...) for your Field PG M. You will find these drivers and the bios in the internet. See the links: http://support.automation.siemens.com/WW/view/de/23440635 http://support.automation.siemens.com/WW/view/de/22098434 With best regards Cicero

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2/17/2008 7:13 AM	Rate (0)
saeed Posts: 115 Rating: (1)	Dear Friends, I have the same problem with my Field PG M,and I tried to reinstall the bios and other Drivers, but unfortunateley I still have the problem, any Idea? Thanks in Advance, Saeed
saeed Posts: 115 Rating: (1)
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2/28/2008 9:02 AM	Rate (0)
Smurf Silver Member Joined: 9/28/2005 Last visit: 10/24/2024 Posts: 414 Rating: (28)	Hi Fabio, Saeed, Could you please give us some Siemens orderingnumbers?
	Smurf "The only difference between a problem and a solution is that people understand the solution."
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2/28/2008 10:50 AM	Rate (0)
saeed Posts: 115 Rating: (1)	Dear Smurf, The order number of my Field PG is 6ES7712-1BB10-0AA5. Saeed
saeed Posts: 115 Rating: (1)
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2/28/2008 12:35 PM	Rate (0)
Smurf Silver Member Joined: 9/28/2005 Last visit: 10/24/2024 Posts: 414 Rating: (28)	Hi Saeed, At the time you plugged the adaptor in which state was your FieldPG? What about the battery? Does it happen every time you plug in the adaptor?
	Smurf "The only difference between a problem and a solution is that people understand the solution."
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2/28/2008 10:06 PM	Rate (0)
saeed Posts: 115 Rating: (1)	Dear Smurf, It happen sometime not always,for example from that time I send my problem to this post,I didn't have it, the battery works very well and I don't understand why it happens sometime. saeed
saeed Posts: 115 Rating: (1)
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3/3/2008 8:59 AM	Rate (0)
Smurf Silver Member Joined: 9/28/2005 Last visit: 10/24/2024 Posts: 414 Rating: (28)	Hi Saeed, When your FieldPG stops working is the battery than (alomst) empty? Can you reproduce anything? Have you contacted Siemens for this?
	Smurf "The only difference between a problem and a solution is that people understand the solution."
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3/3/2008 10:35 AM	Rate (0)
saeed Posts: 115 Rating: (1)	Dear Smurf, it wasn't dependent of the battery level, it happenn in any situation,but I should inform you from that time until now I didn't have the problem again .when it was happended I make to restart PG and I cann't reproduce. Regards saeed
saeed Posts: 115 Rating: (1)	Last edited by: saeed at: 03.03.2008 10:38
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5/6/2008 6:57 PM	Rate (0)
KD... Posts: 27 Rating: (2)	Hi, I believe it is some thing to do with the services. Try following, Goto Control Panel -> Administrative tools -> Services Put"Uninterruptible Power Supply" service in to manual if it is in Automatic. Logically this should resolve your problem... Regards... KD...
KD... Posts: 27 Rating: (2)	Last edited by: KD... at: 5/6/2008 6:59 PM
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