10/28/2009 10:38 AM | |
Posts: 2 Rating: (0) |
Ok this may be something really silly. I am trying to order PDM 5.2 SP1 CD from following link https://support.automation.siemens.com/WW/llisapi.dll/15375545?func=ll&objId=15375545&objAction=csView&nodeid0=10806857&lang=en&siteid=cseus&aktprim=0&extranet=standard&viewreg=WW&load=content&start=11&csSort=-DOCDATUMBEITRAG&subtype=133100 and order link https://support.automation.siemens.com/dnl/jczNjQyMwAA_15375545_DL/pdmv52_sp1_e.asp when I enter details and press "send form", it tells me to enter "ID: NUmber. Apparently it's a 10charactersnumber, so it can't be the product order number. Also the forum login is also longer than 10 characters. So far I have tried the article ID (15375545) but it didn't work. Any idea, what it can be? PS: wouldn'tit benice to have "help text" next to fields like these, so dumbos like me would know what/where to look it for.MODS feel free to move thread to right forum, if it does not belong here. |
Last edited by: Xen at: 10/28/2009 10:43 AMLast edited by: Xen at: 10/28/2009 10:39 AMLast edited by: Xen at: 10/28/2009 10:39 AM |
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10/28/2009 10:45 AM | |
Posts: 378 Rating: (47) |
Did you read the text on the side https://support.automation.siemens.com/WW/llisapi.dll/15375545?func=ll&objId=15375545&objAction=csView&nodeid0=10806857&lang=en&siteid=cseus&aktprim=0&extranet=standard&viewreg=WW&load=content&start=11&csSort=-DOCDATUMBEITRAG&subtype=133100 you mentioned??? There you can find this "Your procurement authorization for this free update of SIMATIC PDM V5.2 to SIMATIC PDM V5.2 + SP1 is the KHE ID no. listed on the authorization diskette or the Software Product Certificate of the product. It is therefore essential that you enter the KHE ID no. on the order form." best regards bilao |
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