Dear sir,

How can I get information about my previous support request because I don't receive any feedback?

Thank you

hi mourad76,

you usually get an email when you have created a support request. Answer to this email, without changing the subject(SR no. must be contained in there). You can also try to call the support. The way you can contact them is also described in that mail.

hope this helps,

regards

Check your junk or spam folders for email from Siemens Support.  Mark it as not junk and whitelist that email address.

mourad76

Dear sir,

How can I get information about my previous support request because I don't receive any feedback?

Thank you