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Panel not start

Created by: mirip at: 1/24/2019 10:59 AM (5 Replies)

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1/24/2019 10:59 AM	Rate (0)
mirip Gold Member Joined: 6/14/2013 Last visit: 3/18/2023 Posts: 218 Rating: (9)	Hello all, I have this panel: Basic Panel 6AV2 123-2GB03-0AX0 simatic hmi panel - KTP700 Basic Bootloader :v02.06 2015.09.30 ************************************** it has been working since 2015 without any problem, but today it not start and display this message : this device contains free software. See Start Center -->Settings -->System Control/Info-->License Info for Details See screen attached. Please help. Thanks. mirip.** Attachment HMI_Error.jpeg (614 Downloads)

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1/24/2019 4:39 PM	Rate (0)
Hati Platinum Member Joined: 9/21/2012 Last visit: 9/10/2025 Posts: 4708 Rating: (510)	You need to do a firmware upgrade with a USB stick. The how-to-do-it, you can search on the forum. This issue has been discussed a lot. After the update, you need to download the software again.
	Last edited by: Hati at: 1/24/2019 4:39:38 PM
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1/17/2021 11:06 PM	Rate (0)
Onefold Posts: 1 Rating: (0)	Have I managed to solve the problem I have the same
Onefold Posts: 1 Rating: (0)
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5/22/2025 3:47 PM	Rate (0)
sanjay_jadhav2701 Joined: 5/22/2025 Last visit: 5/22/2025 Posts: 1 Rating: (0)	How to upgrade firmware

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5/24/2025 9:46 AM	Rate (0)
Hati Platinum Member Joined: 9/21/2012 Last visit: 9/10/2025 Posts: 4708 Rating: (510)	sanjay_jadhav2701 How to upgrade firmware Download Panel images for your TIA version and isntall them. After that you can change the Operating system version of the HMI.
	Last edited by: Hati at: 05/24/2025 09:46:36 Last edited by: Hati at: 05/24/2025 09:46:56
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6/2/2025 12:44 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 9/12/2025 Posts: 16409 Rating: (1935)	sanjay_jadhav2701 How to upgrade firmware Hello If you have trouble to get into the operating system or something does not work any more then you can try to do a reset to factory settings: https://support.industry.siemens.com/cs/ww/de/view/19701610 Bye Murof
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