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SMPT failed to load the panel

Created by: AutoGen_4108059 at: 2/8/2025 8:55 PM (11 Replies)

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2/8/2025 8:55 PM	Rate (0)
AutoGen_4108059 Joined: 1/13/2025 Last visit: 3/9/2025 Posts: 25 Rating: (0)	Hi I am using 8.4 logosoft, trying to setup email smpt, and I keep getting this error. What am I doing wrong. Attachment error to load the panel.jpg (256 Downloads)

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2/9/2025 5:01 AM	Rate (1)
ixo65 Grandmaster Joined: 12/18/2014 Last visit: 9/4/2025 Posts: 35922 Rating: (4496)	I think you must update the software. I have make a test. LSC V8.4.0 and LOGO! 8.4 with the firmware V1.84.03. When I will see the settings of the SMPT I become the same error message as you. See [attached] video. When I make the same with LSC V8.4.1 then comes the error not. Firmware update for LOGO! 8.4 basic devices and service pack 1 for LOGO! Soft Comfort V8.4 Attachment LOGO! 8.4 - Failed to load the panel (2).zip (249 Downloads)
	Last edited by: Moderator_Lan at: 02/10/2025 10:02:23 Video embedded from Link
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2/9/2025 10:45 PM	Rate (0)
AutoGen_4108059 Joined: 1/13/2025 Last visit: 3/9/2025 Posts: 25 Rating: (0)	Hello I have tried your way of upgrading PLC , it says no Q3 issues. I have same version of LOGo software as you on your video.

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2/10/2025 3:13 AM	Rate (0)
ixo65 Grandmaster Joined: 12/18/2014 Last visit: 9/4/2025 Posts: 35922 Rating: (4496)	I don't have written that you must update the firmware. You must update the software from 8.4.0 to 8.4.1.

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This contribution was helpful to 1 thankful Users AutoGen_4108059

2/10/2025 3:33 PM	Rate (0)
AutoGen_4108059 Joined: 1/13/2025 Last visit: 3/9/2025 Posts: 25 Rating: (0)	It Works, Thank you

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This contribution was helpful to 1 thankful Users ixo65

2/12/2025 1:54 AM	Rate (0)
AutoGen_6640803 Joined: 2/12/2025 Last visit: 2/25/2025 Posts: 6 Rating: (0)	Hi, were you able to repair it?

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2/12/2025 4:28 AM	Rate (0)
ixo65 Grandmaster Joined: 12/18/2014 Last visit: 9/4/2025 Posts: 35922 Rating: (4496)	U_66f7f7bc-ac14-4b36-9378-97d603132154 Hi, were you able to repair it? Have you not read the post above yours?

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2/12/2025 1:54 PM	Rate (0)
AutoGen_6640803 Joined: 2/12/2025 Last visit: 2/25/2025 Posts: 6 Rating: (0)	In fact, I asked the other user. The idea was to find out if he had corrected the entire process, i.e. the configuration and sending of SMTP.

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2/12/2025 2:55 PM	Rate (0)
ixo65 Grandmaster Joined: 12/18/2014 Last visit: 9/4/2025 Posts: 35922 Rating: (4496)	AutoGen_6640803 In fact, I asked the other user. The idea was to find out if he had corrected the entire process, i.e. the configuration and sending of SMTP. Obviously you don't want my help then. Fine too.

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2/12/2025 5:16 PM	Rate (0)
AutoGen_4108059 Joined: 1/13/2025 Last visit: 3/9/2025 Posts: 25 Rating: (0)	Hi, Sorry for the late response, I was able to upgrade the software, now I can set up SMTP, But there is new problem , getting an error with DNS, I have posted new tread. Thank you

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