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WebNavigator No Connection to server

Created by: Marinaru69 at: 2/27/2025 10:31 AM (6 Replies)

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2/27/2025 10:31 AM	Rate (0)
Marinaru69 Joined: 9/4/2023 Last visit: 3/27/2025 Posts: 4 Rating: (0)	Hello, Recently i`ve encountered an issue with some of WebNavigator users. 2 of them have the same message displayed - the one in the attachment. It appears after the login is done by the user and it stays like that as long as i let it. I tried to run the login the client registry keys, to replace the .xml files, reinstall the application but didn`t work. Any suggestions in mind? And sorry if i post in the wrong category. Thx in advance! Attachment Untitled (3).png (173 Downloads)

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2/27/2025 10:42 AM	Rate (0)
itafusna Silver Expert Joined: 2/17/2020 Last visit: 9/11/2025 Posts: 1251 Rating: (237)	Hi, Have you already had the opportunity to follow the points of the FAQ below? Checklist WebNavigator / DataMonitor Server Connection
	A rating will be well appreciated.
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2/28/2025 1:44 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 9/12/2025 Posts: 16409 Rating: (1935)	Hello Marinaru69 which Version of WinCC do you use exactly? Do you use some kind of Browser for the Webaccess or fo you use the WinCCViewerRT.exe? Which OS Version do you use on Server and Clients? Bye Murof
	If this Information really helps, you could use the Rate function
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3/4/2025 5:30 AM	Rate (0)
Alex.P Silver Member Joined: 1/28/2016 Last visit: 9/4/2025 Posts: 456 Rating: (17)	the auto reconnect doesn't work if IMCP ping is disabled in the network
	If this Information really helps, you could use the Rate function
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3/10/2025 1:10 PM	Rate (0)
Marinaru69 Joined: 9/4/2023 Last visit: 3/27/2025 Posts: 4 Rating: (0)	I use WinCC 7.5 on Win10 Pro v. 22H2. And i use WinCCViewerRT.exe.

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3/12/2025 12:43 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 9/12/2025 Posts: 16409 Rating: (1935)	Marinaru69 I use WinCC 7.5 on Win10 Pro v. 22H2. And i use WinCCVi ewerRT.exe. Hello Marinaru69 Which Servicepack and Updates do you use? Bye Murof
	If this Information really helps, you could use the Rate function
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3/20/2025 12:53 PM	Rate (0)
Marinaru69 Joined: 9/4/2023 Last visit: 3/27/2025 Posts: 4 Rating: (0)	Murof Marinaru69 I use WinCC 7.5 on Win10 Pro v. 22H2. And i use WinCCVi ewerRT.exe. Hello Marinaru69 Which Servicepack and Updates do you use? Bye Murof I got it after clean windows and reinstall, even with the plug-ins. Thank you !

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