Hi,

Is it possible to only emails alarms configured from the Object Configurator as Alarms from Workstation?

Also, can we filter some alarms to go to be sent to one email and other alarms to be sent to another email?

Many thanks

Hi,

It is possible to filter by:

- System

- Scope

- Category

- Discipline

- Type

- Event Cause

- Present Value

- Subdiscipline

- Subtype

- Customer Text

A typical usage would be send an email for all the high priority heating alarms occurred during the night. or all the fault of the fire sensors to the maintenance team. 

If you need to have just the Workstation alarms and not the alarms that come from the field you can always use a Custom Text on the Workstation alarms and filter the alarms by this custom text

reference on help: Engineering Reference->Notification->Notification Workspace – Application View->Incidents and Incident Templates Tab->Incident Template Workspace

Yes to the second question: Create a Template for the first set of recipient and another one for the second set.

Best Regards,
Lorenzo

Hi Lorenzo,

That`s great. Would you know if there are any guides on how to set up the first/second question?

Many thanks

Hi,

yes on help at: Engineering Step-by-Step->Notification->Integrating Notification into the Management Platform

Best Regards,
Lorenzo