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Desigo license project utility problem

Created by: mokless7 at: 4/26/2024 10:49 AM (5 Replies)

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4/26/2024 10:49 AM	Rate (0)
mokless7 Joined: 4/24/2024 Last visit: 4/27/2024 Posts: 5 Rating: (0)	So when opening desigo insight it show a msg that the licence is not active and i have passed total points how can i solve it because i have a project very important if i can download a nenw license or something and thank you

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4/26/2024 11:02 AM	Rate (0)
Albis Silver Expert Joined: 6/4/2010 Last visit: 9/30/2024 Posts: 387 Rating: (130)	Dear forum member, Desigo Insight has been phased-out several years ago. There is no vendor support anymore and license files cannot be extended anymore. The best approach is to migrate to Desigo CC as soon as possible. Did you import new controllers or data points into the project? The message that the maximum of licensed points has been exceeded points in this direction. You can use the License Utility to see the licensed and the used data points. If the number of datapoints have been exceeded, I recommend removing those points so that the system runs again. A migration needs to be started then. Best regards, Albis

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4/26/2024 11:32 AM	Rate (0)
mokless7 Joined: 4/24/2024 Last visit: 4/27/2024 Posts: 5 Rating: (0)	the data points are 300 the counted data points are 198 i did no changes on the program just i want it again on desigo i want a solution to open it again if removing the data points a solution to open the project just tell me how and thank you
	Last edited by: mokless7 at: 04/26/2024 11:34:02
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4/27/2024 9:49 AM	Rate (0)
Albis Silver Expert Joined: 6/4/2010 Last visit: 9/30/2024 Posts: 387 Rating: (130)	Dear forum member, Difficult to say then why the error message is displayed. You may open the Trace Utility (TrcUtl.exe in Desigo Insight /bin/ folder) to check if there is some more information. Did you install some Microsoft patches recently? Any other system changes? Best regards, Albis

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4/27/2024 1:12 PM	Rate (0)
mokless7 Joined: 4/24/2024 Last visit: 4/27/2024 Posts: 5 Rating: (0)	i did't install anything the probleme is the license i think there is no way to change it or something

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4/29/2024 8:21 AM	Rate (1)
Squaller Experienced Member Joined: 1/30/2019 Last visit: 11/13/2024 Posts: 54 Rating: (2)	Hi, check if the USB dongle license is read correctly in the license utility tool.

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