I am writing to report an issue with our Siemens HMI Panel, modelMP277 10" Touch, which is currently experiencing awhite screen problem. The display turns completely white upon startup and is unresponsive.

Details of the issue:

• Product Name:MP277 10" Touch Panel

• Issue Description:Screen turns white and does not boot to OS or application screen. No touch response.

• Troubleshooting Done:checking power supply, etc.

We request your technical assistance in diagnosing and resolving this issue. Please let us know the next steps — whether the panel can be repaired onsite, needs to be sent for service, or if there is a known solution.

Kindly respond at your earliest convenience.

Regards,

Harjit Singh

Metal fabriks India Pvt ltd

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Split from MP277, lost software.