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Automation license manager (0086:000001) problem with Tia Portal v17

Created by: konrad_bal58 at: 4/29/2025 10:46 AM (6 Replies)

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4/29/2025 10:46 AM	Rate (0)
konrad_bal58 Joined: 12/13/2024 Last visit: 5/27/2025 Posts: 1 Rating: (0)	Hello, I have a problem with Tia Portal v17, after opening a project and turning on any block with the program (except the database - it opens normally without any problems) the program crashes the cursor indicates that the program is working but nothing happens, and after about 10min the message “Automation license manager (0086:000001)” pops up. The same situation happens if I want to add a device in the current project and also when creating a new project. I have seen that for some people the problem was solved by running Tia Portal as an administrator, but for me this way does not work. I'm using Windows 11 and yesterday everything worked properly and today the program stopped working, I don't know if this could be due to some system update or to look for the cause somewhere else? Attachment Zrzut ekranu 2025-04-29 120935.png (229 Downloads)

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4/29/2025 11:38 AM	Rate (0)
qwazee Platinum Expert Joined: 3/30/2020 Last visit: 9/5/2025 Posts: 5427 Rating: (1064)	Check if Microsoft has updated your Windows 11. Specifically updating from variant 23H2 to 24H2. This may be a cause for your problems. Step back the update if you can. System Restore may be worth trying. Otherwise I would suggest you create a Support Request.
	Activities of this user is voluntary. There is no obligation or liability placed on this user. Though optional, your 'please' and 'thank you' is highly valued.
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4/29/2025 11:57 AM	Rate (0)
Tarwar Member Joined: 7/31/2020 Last visit: 9/4/2025 Posts: 85 Rating: (6)	Hello, You can still try to install the new ALM. https://support.industry.siemens.com/cs/ww/en/view/114358

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This contribution was helpful to 2 thankful Users qwazee zunaid

4/29/2025 3:41 PM	Rate (0)
JeppeClausen Member Joined: 3/27/2017 Last visit: 4/29/2025 Posts: 1 Rating: (0)	I had the same issue after the windows update and this solved it, thank you

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5/23/2025 8:36 PM	Rate (0)
BS-FControls Joined: 7/10/2024 Last visit: 7/17/2025 Posts: 1 Rating: (0)	JeppeClausen I had the same issue after the windows update and this solved it, thank you Sorry, but which reply resolved this for you? Rolling back the updates or installing the newer version?

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6/2/2025 10:02 AM	Rate (0)
IbrahimOwo123 Joined: 2/28/2022 Last visit: 6/2/2025 Posts: 1 Rating: (0)	I have the same problem, after installing the latest ALM solved the issue. My window version is 11 pro

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7/16/2025 11:58 AM	Rate (0)
zunaid Experienced Member Joined: 8/28/2014 Last visit: 8/20/2025 Posts: 22 Rating: (1)	thank you this solved a problem for my client running Windows 11 Pro 24H2.

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