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Iot2050 connection problem

Created by: AutoGen_7611670 at: 2/28/2023 5:55 AM (27 Replies)

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2/28/2023 5:55 AM	Rate (0)
AutoGen_7611670 Member Joined: 3/24/2022 Last visit: 4/29/2025 Posts: 33 Rating: (0)	Hei, I connect to iot2050 with Uart cable from Putty, but I cant connect to with ethernet cable. When I ping, the computure device is reacing. What could be this problem? best regards (I can also login to the device.) Screenshot of putty "Siemens Industrial OS 2.1.1 (based on Debian 10) localhost.localdomain ttyS3 localhost login: ## Checking hash(es) for Image iot2050-advanced.dtb ... sha256+ OK 0-g8e86139 (Mar 18 2020 - 20:04:56 +0000) Model: Siemens IOT2050 Advanced Base Board DRAM: 2 GiB MMC: sdhci@4f80000: 1, sdhci@04FA0000: 0 Loading Environment from SPI Flash... SF: Detected w25q128 with page size 256 Bytes, erase size 64 KiB, total 16 MiB OK In: serial Out: serial Err: serial Net: eth0: pruss0_eth Hit any key to stop autoboot: 0 ====== uuid conflict check begin ====== switch to partitions #0, OK mmc1(part 0) is current device switch to partitions #0, OK mmc0 is current device resetting USB... USB0: Register 2001040 NbrPorts 2 Starting the controller USB XHCI 1.10 USB1: Register 2001040 NbrPorts 2 Starting the controller USB XHCI 1.10 scanning bus 0 for devices... 3 USB Device(s) found scanning bus 1 for devices... 1 USB Device(s) found scanning usb for storage devices... 0 Storage Device(s) found Device 0: unknown device Device 1: unknown device Device 2: unknown device ====== uuid conflict check end ====== switch to partitions #0, OK mmc1(part 0) is current device Scanning mmc 1:1... Found U-Boot script /boot/boot.scr 774 bytes read in 1 ms (755.9 KiB/s) ## Executing script at 83000000 77332 bytes read in 5 ms (14.7 MiB/s) 13819912 bytes read in 7964 ms (1.7 MiB/s) ## Flattened Device Tree blob at 82000000 Booting using the fdt blob at 0x82000000 Loading Device Tree to 00000000fdeb0000, end 00000000fdec5e13 ... OK Starting kernel ... Siemens Industrial OS 2.1.1 (based on Debian 10) localhost.localdomain ttyS3 localhost login: Siemens Industrial OS 2.1.1 (based on Debian 10) localhost.localdomain ttyS3 localhost login:"

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2/28/2023 1:37 PM	Rate (0)
bergmanu Platinum Member Joined: 4/28/2015 Last visit: 4/24/2025 Posts: 3345 Rating: (382)	Hi, you mean you can ping the device but can't connect via putty? Can you login via UART and share the output of nmcli Best regards!
	Not working for IOT2050 support anymore from March 1st, 2024. I really enjoyed the time supporting you! :)
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2/28/2023 1:50 PM	Rate (0)
AutoGen_7611670 Member Joined: 3/24/2022 Last visit: 4/29/2025 Posts: 33 Rating: (0)	Hi, Yes, I can't connect with ethernet cable. localhost login: murat Password: Last login: to helmi 14 12:12:55 EET 2019 on ttyS3 Linux localhost.localdomain 4.19.94-rt39 #1 SMP PREEMPT RT Mon Sep 28 14:24:15 UTC 2020 aarch64 Welcome to Siemens Industrial OS! A Debian-based Operating System from Siemens * Product information: https://www.mentor.com/embedded-software/linux/based-on-debian * Support: https://support.mentor.com/ This product includes Open-source Software, please refer to the product documentation for details. murat@localhost:~$ nmcli eth0: connected to eth0-connection "eth0" ethernet (icssg-prueth), 8C:F3:19:02:57:41, hw, mtu 1500 inet4 192.168.200.1/24 route4 192.168.200.0/24 inet6 fe80::80ac:46c8:6e8:c8b/64 route6 fe80::/64 route6 ff00::/8 eth1: unavailable "eth1" ethernet (icssg-prueth), 8C:F3:19:02:57:42, hw, mtu 1500 lo: unmanaged "lo" loopback (unknown), 00:00:00:00:00:00, sw, mtu 65536 Use "nmcli device show" to get complete information about known devices and "nmcli connection show" to get an overview on active connection profiles. Consult nmcli(1) and nmcli-examples(5) manual pages for complete usage details. murat@localhost:~$

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2/28/2023 2:34 PM	Rate (0)
bergmanu Platinum Member Joined: 4/28/2015 Last visit: 4/24/2025 Posts: 3345 Rating: (382)	Hi. to which interface are you connected (X1P1 or X1P2) and what is the IP address of your PC? Best regards!
	Not working for IOT2050 support anymore from March 1st, 2024. I really enjoyed the time supporting you! :)
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2/28/2023 8:03 PM	Rate (0)
AutoGen_7611670 Member Joined: 3/24/2022 Last visit: 4/29/2025 Posts: 33 Rating: (0)	Hi, I try both ports. (for example; I am trying with P1 right now) Computure IP 192.168.200.99 and subnet mask 255.255.255.0 When I try with net cable it gives the following warnin; Putty Fatal error Network error:Software caused connection abort Best regards

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3/1/2023 7:57 AM	Rate (0)
bergmanu Platinum Member Joined: 4/28/2015 Last visit: 4/24/2025 Posts: 3345 Rating: (382)	Hi, can you check your know_host file in C:\Users\<username>\.ssh and delete the entry for 192.168.200.1 in this file? Best regards!
	Not working for IOT2050 support anymore from March 1st, 2024. I really enjoyed the time supporting you! :)
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3/1/2023 10:51 AM	Rate (0)
AutoGen_7611670 Member Joined: 3/24/2022 Last visit: 4/29/2025 Posts: 33 Rating: (0)	Hi, Frankly, I couldn't figure out how to do this on the iot2050. Best regards!

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3/1/2023 11:19 AM	Rate (0)
bergmanu Platinum Member Joined: 4/28/2015 Last visit: 4/24/2025 Posts: 3345 Rating: (382)	Hi, sorry, forgot to mention. This needs to be done on your engineering PC (Windows). Best regards!
	Not working for IOT2050 support anymore from March 1st, 2024. I really enjoyed the time supporting you! :)
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3/2/2023 5:12 AM	Rate (0)
AutoGen_7611670 Member Joined: 3/24/2022 Last visit: 4/29/2025 Posts: 33 Rating: (0)	Hi, I tried, but there is no "ssh". I also tried iot2050 on 3 different pc's but i didn't get any result. Best regards

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3/2/2023 7:08 AM	Rate (0)
bergmanu Platinum Member Joined: 4/28/2015 Last visit: 4/24/2025 Posts: 3345 Rating: (382)	Hi, this folder is hidden. There is a setting in the Windows explorer to show hidden folders. What also comes to my mind: Did you maybe disable autostart for ssh? You can check (on the IOT2050) with iot2050setup -> Software -> Manage Autostart options and see whether the checkbox of ssh is set. Best regards!
	Not working for IOT2050 support anymore from March 1st, 2024. I really enjoyed the time supporting you! :)
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3/2/2023 8:06 AM	Rate (0)
AutoGen_7611670 Member Joined: 3/24/2022 Last visit: 4/29/2025 Posts: 33 Rating: (0)	Hi, Yes. I saw and I checked. ssh folder is empty. When I write "iot2050setup" I get "command not found" message. Best regards

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3/3/2023 8:28 AM	Rate (0)
bergmanu Platinum Member Joined: 4/28/2015 Last visit: 4/24/2025 Posts: 3345 Rating: (382)	Hi, sorry, you are using Industrial OS, not the Example Image. Did you enable the firewall during first-commissioning? If yes, you would need to add a rule to have the port 22 (ssh) open. You can use the command mel-setup -> Firewall Best regards!
	Not working for IOT2050 support anymore from March 1st, 2024. I really enjoyed the time supporting you! :)
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3/3/2023 8:51 AM	Rate (0)
AutoGen_7611670 Member Joined: 3/24/2022 Last visit: 4/29/2025 Posts: 33 Rating: (0)	Hi, This product has been used before. For this reason I don't know what they did. When the device came to me, I just installed an image on Micro SD card. I checked firewall as you said and ssh true ─────┤ Firewall Settings ├──────┐ │ Select Add to add to rules │ │ Select entry to edit selection │ │ Firewall Rule Selections │ │ Add Rule │ Done │ Node-RED - true │ OpenSSH - true │ SSH - true │ Telnet - true │ │ │ <Ok> <Cancel> Sorry, I ask a lot of questions, but I want to find out, what the problem is and use the product. best tegards │

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3/3/2023 9:12 AM	Rate (0)
bergmanu Platinum Member Joined: 4/28/2015 Last visit: 4/24/2025 Posts: 3345 Rating: (382)	Hi, okay, the image on your SD card isn't considered probably, because the internal eMMc is set as first boot device. You can issue the command fw_printenv boot_targets to check the boot order. If you want to use your SD card, use fw_setenv boot_targets "mmc0 mmc1 usb0 usb1 usb2" to set SD card as first boot device. I can't really say, why you can't connect to this running image.. Seems that everything looks like it should work. Best regards!
	Not working for IOT2050 support anymore from March 1st, 2024. I really enjoyed the time supporting you! :)
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3/3/2023 10:11 AM	Rate (0)
AutoGen_7611670 Member Joined: 3/24/2022 Last visit: 4/29/2025 Posts: 33 Rating: (0)	Hi , I wrote "fw_printenv boot_targets" but result no file root@localhost:~# fw_printenv boot_targets Cannot parse config file '/etc/fw_env.config': No such file or directory root@localhost:~#

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3/3/2023 12:27 PM	Rate (0)
bergmanu Platinum Member Joined: 4/28/2015 Last visit: 4/24/2025 Posts: 3345 Rating: (382)	Ah V2.1.1.. Please unzip the attached file and copy file fw_env.config to /etc Best regards! Attachment fw_env.zip (476 Downloads)
	Last edited by: bergmanu at: 03/03/2023 12:29:41 Not working for IOT2050 support anymore from March 1st, 2024. I really enjoyed the time supporting you! :)
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3/3/2023 12:56 PM	Rate (0)
AutoGen_7611670 Member Joined: 3/24/2022 Last visit: 4/29/2025 Posts: 33 Rating: (0)	Hi, Sorry, where is the etc file? Best regars

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3/3/2023 2:47 PM	Rate (0)
bergmanu Platinum Member Joined: 4/28/2015 Last visit: 4/24/2025 Posts: 3345 Rating: (382)	Hi, there is no etc file. /etc is the path on the IOT2050 where you need to copy the fw_env.config file to. Best regards!
	Not working for IOT2050 support anymore from March 1st, 2024. I really enjoyed the time supporting you! :)
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3/8/2023 7:29 AM	Rate (0)
AutoGen_7611670 Member Joined: 3/24/2022 Last visit: 4/29/2025 Posts: 33 Rating: (0)	Hi. Sorry, I did a search but couldn't find how to copy the fw_env.config file to etc in iot2050. Best Regards

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3/8/2023 8:24 AM	Rate (0)
bergmanu Platinum Member Joined: 4/28/2015 Last visit: 4/24/2025 Posts: 3345 Rating: (382)	Hi, there is several way to copy files. The easiest way is to use the software WinSCP to do so. Best regards!
	Not working for IOT2050 support anymore from March 1st, 2024. I really enjoyed the time supporting you! :)
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