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KTP400 comfort does not start

11/17/2024 1:39 PM	Rate (0)
CruzIsto Joined: 11/17/2024 Last visit: 3/20/2025 Posts: 1 Rating: (0)	Hello, I have you a problem, KTP400 comfort does not start, screen stuck on SIMATIC HMI. Do you have solutions? Attachment WIN_20241117_14_40_16_Pro.jpg (147 Downloads)
	Last edited by: Moderator_Lan at: 11/17/2024 22:13:48 Title updated
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11/18/2024 7:38 AM	Rate (0)
Wizard Diamond Expert Joined: 4/24/2006 Last visit: 7/31/2025 Posts: 9027 Rating: (1199)	Hello, Perhaps you can try an OS update with the option "Reset to factory settings", see also: How do you do a SIMATIC HMI operating system update (firmware update, OS update) on operator panels or perform a "Reset to factory settings"? Best regards, Wizard

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11/19/2024 7:28 AM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 9/10/2025 Posts: 16386 Rating: (1934)	Hello CruzIsto If the Reset to factory settings do not work I think you have to send the panel to Siemens Repair center... Bye Murof
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