10/11/2023 7:54 AM | |
Joined: 3/8/2017 Last visit: 10/7/2024 Posts: 15 Rating: (3) |
Hi, I can assure you that this is not an expected behavior. Usually it takes about 20 minutes including download to the device via a reasonable fast network. Please make sure your network is not the problem, e.g. a slow mobile connection. If this issue persists you might want to try the service stick to reset the device. Also if it's a virtual edge device you should make sure there is enough hard disk storage available. Some updates require a bit of extra storage to shuffle things around. The standard virtual machine setting of 15GB is too small. You can extend it via VM software. In order to avoid corrupt devices please refrain from cutting out power while doing firmware updates and ideally also while booting up. |
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