1/18/2022 1:38 AM | |
Joined: 10/8/2015 Last visit: 12/23/2023 Posts: 62 Rating:
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OK guys, here is the link to the video. I've uploaded it to show you what exactly is happening: [snip] It's a 30 second video. What you'll see is what is happening to my HMI now in a forever loop. I want to reset it, but I can't. It just keeps looping. That white screen is like a trigger for a restart. For just a brief moment, I am able to get an Ethernet connection, but not long enough to do anything with it. I can't get the IP address, I can't ping it, I can't communicate with it in any way, and I certainly am unable to reset it to factory settings using ProSave. What do you suggest that I do? I'm willing to do anything on either software or hardware level. I just need some guidance. It's not like I have a PDF file of the entire electronics map of this HMI on my drive or anything (though that would be really helpful). AttachmentuHTnj9O.zip (580 Downloads) |
Last edited by: Jen_Moderator at: 01/18/2022 10:34:42Removed link and added file as an attachment. |
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1/18/2022 8:37 AM | |
Joined: 4/24/2006 Last visit: 7/12/2024 Posts: 8711 Rating:
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Hello, Have you checked the input voltage? Is it stable? Best regards. Wizard |
1/19/2022 8:32 AM | |
Joined: 4/24/2006 Last visit: 7/12/2024 Posts: 8711 Rating:
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Hello, I'm afraid the panel has a Hardware problem. Please send it to repair centre. Best regards, Wizard |
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