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Runtime is not activating

Created by: rit03 at: 6/14/2006 10:52 AM (11 Replies)

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6/14/2006 10:52 AM	Rate (0)
rit03 Silver Member Joined: 6/13/2006 Last visit: 2/11/2023 Posts: 341 Rating: (24)	Hello, Friends I am experiencing one problem in WinCC V6.0, Whenever I tried to activate the runtime It deactivates itself with the message "No connection to the control centre, Runtime is being exited" ---Please help me out [:cry:] Attachment WinCC Error.gif (487 Downloads)

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6/14/2006 11:05 AM	Rate (0)
Salma Gold Member Joined: 9/27/2005 Last visit: 11/27/2007 Posts: 1398 Rating: (151)	What service pack do you have installed? (You can check by doing Help \ About in the WinCC Explorer) Also what version of Windows are you running on?

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6/14/2006 11:07 AM	Rate (0)
Nemo Posts: 3149 Rating: (171)	Hi, perhaps these FAQ are helpfull: http://support.automation.siemens.com/WW/view/en/16749678 http://support.automation.siemens.com/WW/view/en/21450931 nemo
Nemo Posts: 3149 Rating: (171)
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6/14/2006 11:12 AM	Rate (0)
rit03 Silver Member Joined: 6/13/2006 Last visit: 2/11/2023 Posts: 341 Rating: (24)	WinCC V6.0 SP4 service pack has been installed and the Operating system is Window XP Professional V5.1 SP2

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6/14/2006 11:39 AM	Rate (0)
Salma Gold Member Joined: 9/27/2005 Last visit: 11/27/2007 Posts: 1398 Rating: (151)	Well you have the latest version running on a supported OS which is good. Have you been through the FAQs Nemo suggested ?

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6/14/2006 11:43 AM	Rate (0)
rit03 Silver Member Joined: 6/13/2006 Last visit: 2/11/2023 Posts: 341 Rating: (24)	Hi, Yes, I have gone through the FAQ provided by nemo although not related with my scenario but I tried didn't get any success! Please help me Thanks and regards

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6/14/2006 11:55 AM	Rate (0)
Salma Gold Member Joined: 9/27/2005 Last visit: 11/27/2007 Posts: 1398 Rating: (151)	I assume that this is a new installation and it has never worked - is this correct ? I have WinCC V6 SP4 running on XP SP2 at the moment and have never seen this error so hopefully it is a configuration / set-up issue and not a software fault If so then a few things to check are: - ensure that the Windows Firewall has been disabled in Control Panel \ Firewall - try disabling any anti-virus software you may have installed - rebooting the PC [:)] Some questions : - try creating a new project and putting it straight into runtime. Do you get the same error? - at what stage of the activation process do you get this message ? It is not visible in your picture but it looks like the Graphics or Global Script. Can you confirm please.

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6/14/2006 12:07 PM	Rate (0)
rit03 Silver Member Joined: 6/13/2006 Last visit: 2/11/2023 Posts: 341 Rating: (24)	No It was working ok before, I am facing this problem from yesterday. The windows firewall and antivirus software is already disabled. This problem is happenning in any project i.e the older one that I had already created and even with new project that has been created with simply one graphic picture and without any script, tag logging or alarm logging. Please find the attached picture to make it more clear. Regards Ritesh Attachment WinCC Error1.gif (565 Downloads)

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6/14/2006 12:19 PM	Rate (0)
Salma Gold Member Joined: 9/27/2005 Last visit: 11/27/2007 Posts: 1398 Rating: (151)	Thank you for the information. In which case, what has changed ?? In such cases where something stops working it is due to something being changed in within or outside of WinCC. Any new software installed? Machine crashed? etc.

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6/14/2006 12:41 PM	Rate (0)
Nemo Posts: 3149 Rating: (171)	Hi, could you please post your WinCC logfiles in the forum? nemo
Nemo Posts: 3149 Rating: (171)
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