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System auto shutdown after installing WinCC v6.0 sp4

Created by: cykee at: 4/17/2006 3:44 AM (6 Replies)

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4/17/2006 3:44 AM	Rate (0)
cykee Regular Member Joined: 2/16/2006 Last visit: 5/11/2006 Posts: 25 Rating: (0)	Hi all, My OS auotmatically shutdown after 1~2 hrs operation? It happen after I've installed the WinCC 6.0 sp4. I'm not sure what is the cause, OS or WinCC? My current OS is Windows 2003 server for Small Business Server sp1. Now, it'll shutdown even I did not run the WinCC application. cheers cykee

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4/17/2006 7:43 AM	Rate (0)
Nemo Posts: 3149 Rating: (171)	Hi cycee, do you use Windows2003 Server standard SP1 as mentioned in the compatibility matrix - or is your operating system different? http://support.automation.siemens.com/WW/view/en/21927774 Did you already check the WinCC log files in the folder ..\wincc\diagnose\..? Did you install the necessary WinCC licenses? Did you install any other software than windows and WinCC on this system? Did you a lot of C-scripting? Well, a lot of questions....[:D] nemo
Nemo Posts: 3149 Rating: (171)	Last edited by: Nemo at: 4/17/2006 7:46 AM
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4/17/2006 8:33 AM	Rate (0)
cykee Regular Member Joined: 2/16/2006 Last visit: 5/11/2006 Posts: 25 Rating: (0)	Hi Nemo, My current Hardware is SIMATIC RackPC IL V40 S2, the previous OS was WinXP, now I reinstalled it with Win2003 server. Heard from some source that SIMATIC PC is not so flexible while using other parties software/hardware, is it true? do you use Windows2003 Server standard SP1 as mentioned in the compatibility matrix - or is your operating system different? [cykee] Yes! I'm using Windows2003 Server SP1 (but it's for Small business server) Did you already check the WinCC log files in the folder ..\wincc\diagnose\..? [cykee] What can it tell from the log files? Did you install the necessary WinCC licenses? [cykee] Yes! All WinCC licenses have been successfully installed and running. Did you install any other software than windows and WinCC on this system? [cykee] Yes! I installed lot of software, SIMATIC STEP 7, MicroWin STEP 7, MS Office, Third party OPC-server, Modbus simulator, etc... Did you a lot of C-scripting? [cykee] Not really! Only 3~5 short C-script files.

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4/17/2006 10:01 AM	Rate (1)
Nemo Posts: 3149 Rating: (171)	Hi Cykee, the Simatic RackPC itself shouldn´t be the problem, how much RAM does it have and how much free diskspace? Check in the event manager the available RAM and CPU load during WinCC RT. Before installing windows2003server did you perform a "format c"? I could imagine, that you´ve installed software packages, which are not compatible. Did you e.g. install Virusscanners, PC-Anywhere (Vx?), WinCC flexible and WinCC/PCS7 OS? [cykee] What can it tell from the log files? Just attach them here in the forum, we will have a look at them... nemo
Nemo Posts: 3149 Rating: (171)
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4/18/2006 3:21 AM	Rate (0)
cykee Regular Member Joined: 2/16/2006 Last visit: 5/11/2006 Posts: 25 Rating: (0)	Hi Nemo, Files are attached! I've installed quite a number of programs on this PC. please advise those which have the potential of conflicts. cheers cykee Attachment WinCCdiagnose.zip (615 Downloads)

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4/18/2006 10:05 AM	Rate (0)
Nemo Posts: 3149 Rating: (171)	Hi, the logfiles are containg e.g. the following entries (a lot of them): OPC-log: 2006-04-06 17:04:56,093 ERROR ...herrors[8255] L8_Io- ERROR c0040007 2006-04-06 17:04:56,093 ERROR - ChannelUnit::SysMessage("[OPC Groups (OPCHN Unit #1)]![Cybectec_IEC870-5-104M_1]: AddItem "L8_Logical_REF542_Trip" failed, error=c0040007 (The item is no longer available in the server address space)") 2006-04-06 17:04:56,093 ERROR ...herrors[8256] L8_Logical_REF542_Trip- ERROR c0040007 2006-04-06 17:04:56,093 ERROR - ChannelUnit::SysMessage("[OPC Groups (OPCHN Unit #1)]![Cybectec_IEC870-5-104M_1]: AddItem "L8_Status" failed, error=c0040007 (The item is no longer available in the server address space)") 2006-04-06 17:04:56,093 NONE Switching to new Logfile at 2006-04-06 17:04:56,093 GMT WinCC sys log: 255,27.03.2006,15:14:23:891,1012252,4,,CFE1,ArchiveManager,Backup:failed to create file D:\SISOG EDM\WINCC_REDUNDANCY\ArchiveManager\TagLoggingSlow\CFE1_WINCC#REDUNDANCY_TLG_S_200603070705_200603070709.mdf ! 255,27.03.2006,15:14:23:891,1012252,4,,CFE1,ArchiveManager,Backup:invalid path ! => did you already correct the path???? Script errors: 255,04.04.2006,10:30:12:147,1007001,4,,CFE1,SCRIPT,ExecuteError in Action @2d http://support.automation.siemens.com/WW/view/en/8385493 http://support.automation.siemens.com/WW/view/en/11965771 Protocol suite: 2006-03-31 09:15:30,515 ERROR Cannot connect to "S7$Programm(1)": Errorcode 0xFFDF 42C2! => have a look at your wincc online help, there you can find the explanation for the error code WinCC OP log: 65535,31.03.2006,09:17:13:671,1001003,8,,CFE1,PDLRuntimeSystem,,,0,0,0,Picture not found (Tools_GS_help.pdl),,, 65535,31.03.2006,09:17:17:515,1001003,8,,CFE1,PDLRuntimeSystem,,,0,0,0,Picture not found (Tools_CrossRef_help.pdl),,, 65535,31.03.2006,10:34:20:078,1001003,8,,CFE1,PDLRuntimeSystem,,,0,0,0,Picture not found (Tools_Graphics_online_help.pdl),,, license: project: \\CFE1\EDM DEMO PROGRAM\ extTags in the project: 8534 Limit in the Licence: 256 Error.dwError1: 7 Do you really have the necessary licenses?? Please try to reduce the entries in your error logs to a minimums [:)] nemo
Nemo Posts: 3149 Rating: (171)
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5/29/2006 9:00 PM	Rate (0)
kee Advanced Member Joined: 5/24/2006 Last visit: 11/14/2007 Posts: 93 Rating: (4)	Hi Nemo, I've found thr problem. it's the OS (win2003 Server SBS) which automatically shutdown if it's not configure as a domain controller. regards cykee

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