Failed to mount SD Card Volume on Unified HMI Panel

Hi,

I have a 100mb/s UHS SanDisk SD card that is inserted into the HMI. However, I am unable to read/write into the file. 

I have tested in Windows 10 and the SD card is working fine. I have made sure that physical slider is unlock to read/write the SD card too. I can detect it in the HMI Panel but unable to read/write it.

Is there anything that I might have missed? 

I have screen shot the VNC viewer. 

 FAT

Denilson Pegaia

Hi,

Just a curiosity: what format does this drive have (FAT? NTFS? ...)

Hello casewhen,

   What panel are you using? I see your SD card has a 32GB capacity. It may be too much foor the panel to handle. In my experience, TP1500 Comfort Panels support a 128MB SD card. Depending on the panel, the datasheet should specify the maximum capacity it suports. Or you could check the panel features in the TIA Portal help.

Regards,

GLB

I am sorry for my late reply. The size of the SD Card is 32GB. 

I have reformatted the SD Card into NTFS format and MTP 1200 is able to mount it now.

Thanks! 

I had same problem with a 64GB Verbatim card, so first I had tried was to test an and old 2GB SD with no success.

Then changing the 64GB SD from exFAT to NTFS worked at the first go.

I have some TP1500, and i put a sandisk SDcard HC 32Go for alarm logging

it works without change the original format (FAT32)

The same card works only with NTFS format with my new MTP1500 (not FAT32, Not ExFat)

Thank you for your contribution :)

Had the same issue. Using V18 Up1. Have 32G card.  On a Unified MTP2200.  Would not recognize the card until we re-formatted to NTFS.  

Manual says to use at least a 32G card.  

Manual also states it can be either NTFS or FAT32.