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Unified Panel Runtime error on Simulation

Created by: mfawzi89 at: 8/17/2025 7:08 PM (2 Replies)

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8/17/2025 7:08 PM	Rate (0)
mfawzi89 Joined: 10/21/2022 Last visit: 8/26/2025 Posts: 6 Rating: (1)	Hi All, Please I need help with the Unified Comfort panel simulation. Trying to simulate MTP700 with Firmware: 20.0.0.2, but I'm keep getting the error of "unified panel incorrect runtime version installed error" as it shows in the attached screenshot When I downgade the HMI firmware to 20.0.0.0 it will work but the Alarm control is not supported on this version. can you please advice what is causing the issue. I have checked TIA portal V20 and Runtime updates and I do have them to the latest updates installed already. Thank you For help Fawzi Attachment Screenshot 2025-08-17 195639.jpg (19 Downloads)

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8/18/2025 12:39 PM	Rate (0)
Stefan Arcularius Platinum Expert Joined: 1/21/2013 Last visit: 8/29/2025 Posts: 4087 Rating: (631)	Hi Fawzi, In my opinion, the described behaviour indicates that you do not have the WinCC Unified PC Runtime V20 - UPD 2 version installed, which is necessary in order to use the V20.0.0.2 device version. Kind regards Stefan

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This contribution was helpful to 1 thankful Users Murof

8/23/2025 7:55 AM	Rate (0)
mfawzi89 Joined: 10/21/2022 Last visit: 8/26/2025 Posts: 6 Rating: (1)	Hi Stefan Thank you for your answer but I have mentioned on my question that I have the latest update from TIA portal (Update 3) and Runtime Unified (update 2) which is the latest on Siemens support website

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