Hi,

My company purchased SIMACTIC S7-1200 along with SIMATIC STEP 7 Basic V13 SP1, and SIMATIC STEP 7 PLCSIM V13 SP1, the package comes with a license dongle (USB), But I was trying to run Automation Licence Manager, I've got the error message saying The "Automation License Manager Service" has not been started! Please start the Service? That was what I am going to do, wasn't it?

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Split from TIA Portal v13 - License step 7 was not found.

Hello,

Yes, you need start ALM service as per screen shot and make startup type as "Automatic"

hi,

as mentioned before, you have to start a windows service in the system control.

you find it by using the search-window. Type in "services".

Normally it should be started automatically. Have you installed the Software as admin and with deactivated anti-virus-scan? If not, it can be the reason for the not started service.

hope this helps,

regards,

Hi,

my customer had a similar problem with ALM - the problem was the virus scanner. After deactivating and reinstalling without virusscanner it worked...

Hope this helps,

Regards,

Towome

Hi everybody,

I've the same problem.  In order to solve I have had to remove the AVAST antivirus.  This antivirus blocks some issues of SIEMENS products...

Hi 

I am also having same issue while installing Siemens Sinutrain for Sinumerik Operate some services are blocked can anyone help I cannot able to stop the ALM Service and cannot disable antivirus ecause of group policy and it is working fine in clean machine please help me Thank in advance

Yu-wen Tang

Hi,
Just want to report; yesterday my customer installed successfully TIA V14 SP1 on Windows 10. When TIA opened, he got the same message: "Automation License Manager" Service has not been started! Please start the Service, but the Automation License Manager Service cannot be started at all.
After reinstalling the ALM V6.0 SP1, problem solved.
Best regards,
Yu-wen

 A few weeks a go, i posted the same outcome on the installation. The latest ALM is the answer to the problem.