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Hanging Microbox

Created by: albertman at: 6/12/2013 4:36 PM (16 Replies)

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6/12/2013 4:36 PM	Rate (0)
albertman Posts: 17 Rating: (0)	Dear Experts, Sorry for my tip and not informative English - I'm from Russia We got trouble - the installed Microbox 427B (within Microsoft XP Embeded, 3 Profibus cards) has hanged on (or freezed) suddenly. Was no any reaction: no any mouse movement, Caps Lock button and Ctrl+Alt+Del was no react. When we switched off the MB and unpluged Profibus cards, we swiched back the MB (Microbox) it was run, when we add new Profibus card it start to hang on. On OS no possibility to open folder or change something, no mouse movement, but WinLC runs, OP77B are available the system runs correctly, but no any visualisation no any rection on OS. Is it possible that MB freezes with Profibus cards, maybe a card is broken, but in that case the system coudn't run ... what can be reason??? Best reagards, Albert NASTP
albertman Posts: 17 Rating: (0)
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6/12/2013 6:11 PM	Rate (0)
albertman Posts: 17 Rating: (0)	TomDeWou Hi, I suggest having a look at the windows eventlogs to see whether there was any fault. For me, it looks like there was some kind of error which caused the WinAC Panel to crash. Dear TomDeWou, We got the same fault on our Microbox 427B. But on Event log of WinLC was different messages, I cannot remember word for word: there was IO,cannot start etc. After restarting of whole system (Microbox) it didn't help. So what can be the reason for starnge situation??
albertman Posts: 17 Rating: (0)
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6/13/2013 9:30 AM	Rate (0)
taxflor Silver Member Joined: 1/26/2011 Last visit: 11/12/2024 Posts: 243 Rating: (67)	hello albertman, it is just an idea but you can check the driver software for the profibus card. Maybe there is something wrong?! because you wrote that IO can not be started and then the OS crashes? bigfoot

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6/13/2013 9:34 AM	Rate (0)
taxflor Silver Member Joined: 1/26/2011 Last visit: 11/12/2024 Posts: 243 Rating: (67)	hi, have you added als three Profibus cards or just one? or is your MB hanging when you try to add the frist card? greetings

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6/13/2013 9:44 AM	Rate (0)
taxflor Silver Member Joined: 1/26/2011 Last visit: 11/12/2024 Posts: 243 Rating: (67)	Has your MB with the Profibus configuration worked before?

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6/13/2013 10:26 AM	Rate (0)
albertman Posts: 17 Rating: (0)	bigfoot Has your MB with the Profibus configuration worked before? Thank you very much for all your helps! Dear bigfoot, yes our MB was worked before with 3 additional Profibus cards without anyobjection 3 years! First trouble was occure when we chaned the RAM memory of MB. The new RAM is excatly same as previous. So after that our OS is running not so properly. Also our WinCC visualisation is not runns on that MB. We thought maybe something wrong with Licenses but we are not pretty sure ...
albertman Posts: 17 Rating: (0)
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6/13/2013 10:28 AM	Rate (0)
albertman Posts: 17 Rating: (0)	bigfoot hi, have you added als three Profibus cards or just one? or is your MB hanging when you try to add the frist card? greetings There's no any logic: it can hang on also with 1 card (Profibus), or with 3 cards together. No any logic and sequence.
albertman Posts: 17 Rating: (0)
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6/13/2013 11:09 AM	Rate (0)
taxflor Silver Member Joined: 1/26/2011 Last visit: 11/12/2024 Posts: 243 Rating: (67)	hey, i have an idea. maybe you can start your MB without any Profibus cards and delete you Profibus cards form the Component Configurator. Then restart with your cards again and reinstall the driver for the cards and add them again at the component configurator. My thought is, maybe the configuration (that you use the Profibus cards in WinAC, so they are no longer available for windows) was saved anywhere on your MB. After you changed the ram this configuration or information is gone or not more the same. So Windows tries to install all new driver because new hardware is found. But because you have the Profibus in your component configuration and not useable for windows your OS begin to hang. Can this be possible?? It is just an idea. You also can try to start you MB with your current configuration and all Cards with your old RAM and see if it works. bigfoot
	Last edited by: bigfoot at: 6/13/2013 11:13 AM
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6/13/2013 1:42 PM	Rate (0)
albertman Posts: 17 Rating: (0)	Dear bigfoot, Thank you very much for your advices and help. At this moment the system runs without OS visualisation: I mean no possibility to watch at desktop, or/and open any folder with files etc. We just switched of the Monitor which has connected them. So now we prepare new MB to change it with that hang MB. And while we were preapre, we realised that new MB also is hanging a little bit at start up time. But after it runs prettey faster, no any hanging. The test was with Profibus cards and without. With switched on and off of Ewfmgr servise. Now we begin to think, that's natural situation of Mbes ... Tha's not good.
albertman Posts: 17 Rating: (0)
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6/13/2013 2:05 PM	Rate (0)
smoky Experienced Member Joined: 8/15/2011 Last visit: 9/9/2024 Posts: 145 Rating: (13)	hello, what do you mean: "...hanging..."? performance problem or crash of OS?

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