3RW4445-6BC44 Checking line - MESSAGE

Hi All

Last year our comany supply two motor starter panels based on 3RW4445-6BC44 softstarters. Yesterday, the customer called me and said that both softstarters indicate "Checking line" message. One softstarter provide starting motor (starter panel #1), another (starter panel #2) not provide. 

My question is: Under what parameters this message occurs and under what parameters the device allows the motor start under what not?

Thank you

Hi,

Check from Page 118 of manual in Link below...

Manual SIRIUS Soft Starter 3RW44

Cause / Remedy are also given in that section.

Hi,

No Parameter is configured for this, this is a system message.

Check 'Log lists', you can get more info there

Thank You!