Alarms 20005 and 7930

Hi to everybody, 

when i try to move the motor....  go out this allarms (see the picture) 

How can i resolve ??? 

Please 

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Split from Simotion D425: When the machine starts, it goes down to fault.

It seems that your motor cannot turn since the brake is blocking it.

I do not know how your motor's brake is handled but the error is there.

Buona fortuna

Hi, 

thanks for the reply and sorry if i put the same questione in more subjects

Actually ... like the mantenance guys told to me never was connected the brake to x11. 

Was direct with 24 V . I tried to connected to the plug but the problem is alwais the same.

The brake is opened i tested . Physically i disconnected the motor from the gear box and i can move with the hands 

The encoder is working i am checking online

Everthing is happened after that:

Them removed a MODULE axis  6SL3120-1TE24-5AA3 VERSION D (i dont know why) and reinstalled a new one. Alwais with the same code but phisically i dont see version D 

After that them got this problem. 

I tried to download the backup but nothing is changed

What can i do ??? please 

There is also something of strage:

The red led of SF is blinking but online i dont see nothing

Sorry for the disturb and thanks for the help