Skip to Content

Register Login

Industry Online Support

Technical Forum

Navigation

Automation License Manager cannot detect disks

Created by: Giedrius_Kai at: 1/18/2012 5:43 PM (19 Replies)

Rating (3)

Thanks 7

Result pages:: |; 1 | 2; |

20 Entries

Entries per page: 10 | all

1/18/2012 5:43 PM	Rate (0)
Giedrius_Kai Experienced Member Joined: 1/16/2012 Last visit: 9/8/2022 Posts: 72 Rating: (3)	Hello, Need help! Automation License Manager cannot detect disks (see attached) with my licenses, but I can browse disk C and D from My Computer. How can I fix this problem? Thanks for your help. Giedrius K. Attachment ALM.jpg (1075 Downloads)

Suggestion To thank Quote Answer

1/20/2012 2:49 AM	Rate (0)
Chehombing Posts: 98 Rating: (4)	Please check your USB stick License. and USB Port. Try to arrange View tool bar (see attachment). When still not show...uninstall and install again your Automation License Manager. Cheers. Attachment Picture1.jpg (1070 Downloads)
Chehombing Posts: 98 Rating: (4)	Last edited by: Chehombing at: 1/20/2012 3:02 AM
Suggestion To thank Quote Answer

1/20/2012 7:46 AM	Rate (0)
UMENCHO Diamond Member Joined: 3/21/2006 Last visit: 11/1/2024 Posts: 10229 Rating: (1181)	Hello, Using Windows Explorer do you see the disck? Which versions of ALM and Windows OS do you have? Best regards, Hristo Mihalev

Suggestion To thank Quote Answer

1/20/2012 11:45 AM	Rate (0)
Giedrius_Kai Experienced Member Joined: 1/16/2012 Last visit: 9/8/2022 Posts: 72 Rating: (3)	Hi, My USB lincese stick works fine. I have the same settings as in your attachment and I have reinstalled ALM couple of times already. It didn't help. I'm using 5.1 + Upd1 64-bit Edition ALM version on W7 Enterprise 64bit and YES, I can see all my drives on Windows Explorer. Regards, Giedrius K.

Suggestion To thank Quote Answer

1/20/2012 12:01 PM	Rate (0)
BeVee Gold Member Joined: 7/18/2011 Last visit: 10/14/2024 Posts: 521 Rating: (91)	Hi Giedrius_Kai What happens if you click on the + sign in front of My Computer (on left pane of automation license manager) Kind regards, BV
	Last edited by: BeVee at: 1/20/2012 12:02 PM Last edited by: BeVee at: 1/20/2012 12:01 PM
Suggestion To thank Quote Answer

1/20/2012 1:15 PM	Rate (0)
Giedrius_Kai Experienced Member Joined: 1/16/2012 Last visit: 9/8/2022 Posts: 72 Rating: (3)	Nothing at all, it's inactive. Now the "+" sign has disappear at all. Regards, Giedrius K. Attachment ALM1.jpg (845 Downloads)

Suggestion To thank Quote Answer

1/20/2012 1:27 PM	Rate (1)
BeVee Gold Member Joined: 7/18/2011 Last visit: 10/14/2024 Posts: 521 Rating: (91)	You could try to reset all user-defined settings. Go to menu File>Settings On the tab page'Reset', you can delete the user-defined settings, Hope this helps BV

Suggestion To thank Quote Answer
This contribution was helpful to 1 thankful Users Dave Huffman

1/20/2012 2:18 PM	Rate (2)
UMENCHO Diamond Member Joined: 3/21/2006 Last visit: 11/1/2024 Posts: 10229 Rating: (1181)	Maybe I am wrong but: In case 'Missing license keys' selected there is not possible to expand My Computer tree. In case of 'Installed license keys' selected there are possibiliti to expand My conputer tree, but there is not possible to see the dick drive. Only Floppy and C:, D:...(hard disk). Best regards, Hristo Mihalev

Suggestion To thank Quote Answer

1/20/2012 3:49 PM	Rate (0)
Giedrius_Kai Experienced Member Joined: 1/16/2012 Last visit: 9/8/2022 Posts: 72 Rating: (3)	Reset to default didn't help. dick drive?? I can't see my HDD D: drive where all my licenses are stored.

Suggestion To thank Quote Answer

1/21/2012 8:00 AM	Rate (0)
UMENCHO Diamond Member Joined: 3/21/2006 Last visit: 11/1/2024 Posts: 10229 Rating: (1181)	Try it there too. Support Request Best regards, Hristo Mihalev

Suggestion To thank Quote Answer

|

Share this page:

Share this page on...

Follow us on