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Error occurs when I try to compile wincc runtime advanced panel that use script : "Due to a missing system component, the VB Script check failed. Please contact SIEMENS customer service."

Created by: federico18 at: 12/9/2022 10:33 AM (5 Replies)

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12/9/2022 10:33 AM	Rate (0)
federico18 Member Joined: 5/17/2018 Last visit: 3/7/2023 Posts: 2 Rating: (0)	Hello, after installation of Tia Portal V17 Update 5 i have this problem when I try to compile a project that use wincc runtime advanced panel with some script inside it. The error detail is output directly after compiling the vb script The message error is "Due to a missing system component, the VB Script check failed. Please contact SIEMENS customer service." This problem don't occur when i try to compile the same script into a comfort panel. Has anyone already had this problem? I have attached the file with the export of the software currently installed on my pc. Attachment installed_software_tiaV17.txt (43 Downloads)

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12/9/2022 11:42 AM	Rate (0)
rdoliveira Gold Expert Joined: 4/26/2012 Last visit: 3/28/2023 Posts: 1248 Rating: (119)	Hello, welcome to the forum. Can you post both scripts here? Scripts for devices like TP comfort and Run for PC Advanced have different functionality. Make a backup first, and as a last resort, have you tried deleting the project's IM folder and recompiling everything? good luck
	Last edited by: rdoliveira at: 12/09/2022 11:50:58 "Always make a backup before and check the best time before testing." Obrigado.
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12/9/2022 1:44 PM	Rate (0)
Prof. Frink Platinum Expert Joined: 7/5/2013 Last visit: 3/28/2023 Posts: 2797 Rating: (455)	Hello Federico, federico18 [..] wincc runtime advanced panel with some script inside it. The error detail is output directly after compiling the vb script The message error is "Due to a missing system component, the VB Script check failed. Please contact SIEMENS customer service." This problem don't occur when i try to compile the same script into a comfort panel. [..] I guess you are using FileCtl in at least on of the scripts. This component is only available on WinCE panels whereas FileSystemObject is similar component for use on e.g. Windows 10 of an IPC. Regards, Frink
	Pi is exactly three! All you have to do is think of things which people need but which don’t exist yet.
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12/9/2022 1:50 PM	Rate (0)
federico18 Member Joined: 5/17/2018 Last visit: 3/7/2023 Posts: 2 Rating: (0)	rdoliveira Hello, welcome to the forum. Can you post both scripts here? Scripts for devices like TP comfort and Run for PC Advanced have different functionality. Make a backup first, and as a last resort, have you tried deleting the project's IM folder and recompiling everything? good luck Hello rdoliveira, I don't think it's a script issue. Before the update the project with the scripts worked perfectly, consider that I have the same problem if I insert an empty script, without instructions or with basic instructions already used previously. It seems it is the VB compiler that is corrupted. I tried opening other projects I had that used scripts, but now none of them compile. I tried to create a new project, but same problem. I've tried deleting the IM folder as suggested, but the problem remains. Before trying to uninstall and reinstall TiaPortal I would like to understand if there are other ways...

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12/9/2022 2:08 PM	Rate (0)
rdoliveira Gold Expert Joined: 4/26/2012 Last visit: 3/28/2023 Posts: 1248 Rating: (119)	federico18 rdoliveira Hello, welcome to the forum. Can you post both scripts here? Scripts for devices like TP comfort and Run for PC Advanced have different functionality. Make a backup first, and as a last resort, have you tried deleting the project's IM folder and recompiling everything? good luck Hello rdoliveira, I don't think it's a script issue. Before the update the project with the scripts worked perfectly, consider that I have the same problem if I insert an empty script, without instructions or with basic instructions already used previously. It seems it is the VB compiler that is corrupted. I tried opening other projects I had that used scripts, but now none of them compile. I tried to create a new project, but same problem. I've tried deleting the IM folder as suggested, but the problem remains. Before trying to uninstall and reinstall TiaPortal I would like to understand if there are other ways... Hello, so, if you don't have more comments here, really try to repair the installation as the machine's administrator user, otherwise try to open a support request from siemens in your region. LINK good luck
	"Always make a backup before and check the best time before testing." Obrigado.
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12/15/2022 11:48 AM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 3/28/2023 Posts: 10103 Rating: (1339)	Hello federico18 I do also not have seen this issue so far. I would also try to do a repair installation. I think this will be the fastest way Bye Murof
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