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Start picture not found on Client

Created by: antonio_dvt at: 2/1/2009 3:19 AM (7 Replies)

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2/1/2009 3:19 AM	Rate (0)
antonio_dvt Posts: 17 Rating: (0)	Hi everyone, I'll try tobe quick to explain my case. I have a server project working fine, like multiuser project, and a client project, the client project was working a couple of days, then when the computer was restarted appears the next message: "Start picture not found", i have checked the communication with the server, the user rights, everything that expert have suggested me. I have already read the cases of Mara and Valmet (links below) when they have the same problem and never comment the solution, its exactly the same case and i have checked everything, the only different thing for me is that my project was working fine a couple of days with the same configuration. /tf/WW/en/Posts/4900 /tf/WW/en/Posts/17863 Thanks in advantage for your suggestions.. Antonio Verduzco
antonio_dvt Posts: 17 Rating: (0)	Last edited by: antonio_dvt at: 2/1/2009 3:20 AM
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2/2/2009 6:40 PM	Rate (0)
Phantom75 Posts: 2661 Rating: (279)	Hi antonio_dvt, Since your client was working fine before, the problem has to be because of some new installation or something has changed with respect to the network. Please verify the following: 1. In Simatic Shell of server can you see the client? And also check in Simatic Shell of client if you can see the server computer. 2. Ping with computer name works. 3. All passwords and login names are uniform and same. 4. User group settings are still ok. Regards
Phantom75 Posts: 2661 Rating: (279)
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2/4/2009 4:22 AM	Rate (0)
antonio_dvt Posts: 17 Rating: (0)	Hi, thanks for answer. It's immpossible i didn't install anything these days, therefore and run the system restore to back to last windows configuration, but the i still have the same problem. I already check the point that you mentioned before, and some other characteristics that others user sugguest inside the thread quoted before. 1. I can see the client on simatic shell on server. and i can see the server on client. 2. Of course i can ping the server, and the client andi have permissions to modify the project folder on server from the client computer. 3. I have the same users with the same passwords in both computers 4. I don't know what you mean with "User Group Settings", but the kind of user simatic have all the permissions to control the project folder. I know its not problem from theWindows version, or somethings like that, I am almost sure that the installation is correct. But the problem continues. Any ideas? Thanks in advance...
antonio_dvt Posts: 17 Rating: (0)
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2/4/2009 6:43 AM	Rate (0)
leha007 Posts: 6 Rating: (0)	user in domen? userin server and client need includein "Simatic HMI"
leha007 Posts: 6 Rating: (0)
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2/4/2009 10:33 PM	Rate (0)
Phantom75 Posts: 2661 Rating: (279)	Hi antonio_dvt, You have stated that youperformed a system restore, is that right? If so, the lmhost files will get overwritten and the shares lost. In My Network Places (from Windows Explorer) do you see the WinCC shares (for example WinCC60_Project_OS(1) on xyzcomputer)? By "User Group Settings" I mean the Windows login user (Administrator) should be a part of SIMATIC HMI & MSSQL groups. Check your Event Viewer for some clues. Also, look in the WinCC diagnose files if you see something. Regards
Phantom75 Posts: 2661 Rating: (279)
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2/5/2009 5:02 AM	Rate (0)
antonio_dvt Posts: 17 Rating: (0)	Hi, It's correct, the windows user is part of the Simatic HMI group. And i can see on My Network Places the project folder, and i have checked the permissions to my windows user on that folder, and set Full Control. It's a good idea to check the WinCC Diagnose and the Event Viewer, let check and i'll tell you if i find something. Thanks a lot
antonio_dvt Posts: 17 Rating: (0)
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6/18/2009 9:21 AM	Rate (0)
BilalD Posts: 157 Rating: (10)	Dear all, I have the same problem, and my god has helped me to find the solution, which is: The project folder (which contains the server project) must be shared for users (Read & Write) or if you are using simple sharing, the option "Allow network users to change my files" in "Sharing" tab within the "properties" for the Folder must be checked. You need to do this for the first time you load the "Server" in the Client project. and after that, the client project can work good without this property (Sharing>>Write), but it is better to keep write capability for users to the server project folder.
BilalD Posts: 157 Rating: (10)
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This contribution was helpful to 1 thankful Users umencho

6/19/2009 9:26 AM	Rate (0)
CS Moderator Moderator Joined: 9/1/2005 Last visit: 1/13/2025 Posts: 4114 Rating: (195)	Thread closed, because this sbject is already discussed in thread witrh the subject Client cannot find start picture.. You can find this thread within the conference SIMATIC WinCC Best regards CS Moderator
	My Forum is the place to personalize your profile, track your topics, and maintain content that interests you. Best regards CS Moderator
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