3/27/2022 11:19 AM | |
Joined: 4/23/2010 Last visit: 12/31/2023 Posts: 8092 Rating: (872) |
Please check the firmware version of your PC adapter. Why, after disconnection of the online connection with the USB PC adapter, does the message appear informing you that an unidentifiable device was accessed? FAQ will help you to understand it better. To update adapter firmware version refer PC Adapter USB 1.3.1 Firmware FAQ. |
Last edited by: Jen_Moderator at: 03/28/2022 09:53:05Links optimized. |
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3/29/2022 8:21 AM | |
Joined: 7/4/2014 Last visit: 10/19/2023 Posts: 282 Rating: (0) |
Thanks for your response During set up of PC adapter USB V1.3.1, we get error, Än error occurred during version comparison, Help screen suggests that with regard to order number or hardware release, the firmware file not suitable for target device Order number is 6ES7 972 - 0CB20 - 0XA0, Hardware release is 1.0 - 1.99 Regards
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3/29/2022 8:35 AM | |
Joined: 4/23/2010 Last visit: 12/31/2023 Posts: 8092 Rating: (872) |
Hello, So I suggest you to try to establish communication via Ethernet or if not then, contact Siemens/ raise Siemens support request for firmware issue & if not possible go for new PC USB adapter with latest firmware. Hope this helps. |
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