USB License required for WinCC

Hi, Forum

We are in the process of upgrading a very old WinCC v6.0 to v7.5

Step1 - Migrate v6.0 SP4 to v6.2 SP3 = succesful
Step2 - Migrate v6.2 SP3 to v7.2 SP1 = succesful, but immediately it asks for a license 'dongle'
Step3 - Open in v7.5 with correct licenses installed. Licenses are recognised but it still asks for a USB dongle license.

This topic has been mentioned before but the solutions are not applicable
- This is not an ASIA project. English language only.
- I connot disable the USB ports because obvious reasons

The project was previously upgradsed from v5 many many years ago. It has always been English only, no ASIA content. I don't think Asian was an option in v6?

Attachment shows license popup, then info when I hover over the error, then detail shows the license is recognised but USB dongle still required.

Can anyone please assist?

Kind Regards
Francois

Hello Zing

Check if you have installed an asia language in WinCC Installation (insert DVD -> expert installation... disable any asia languages)

Check also if you have any (also 1 character counts) asia font or characters in a Text in the text library, for example in an alarm text.

If nothing helps you should open a Service request at Siemens

Bye Murof

Thank you for your post Murof.

At first I thought maybe one of my installation files originated as ASIAN version. From v6.0SP4 the path is v6.0SP4 -> v6.2SP3 -> v7.2 -> v7.5. It could have been any of those. I tried getting different  install versions from wherever I could, but it did not help.

After your comment I went looking again through the original project.

In v6.0, and in the upgraded v6.2, when I opened the text library, I found the additional languages Japanese and Korean.  (Also German, Italian, Franch and Spanish). None of these were used though; only English. I thought if they were not used all would be ok. Wrong.

In v6.2 I was able to open the TEXT LIBRARY, look under OPTIONS - DELETE LANGUAGE and was able to delete all the unused languages.

After deleting all unused languages, I have just made another upgrade to v7.2 and haven't yet seen the USB dongle message.

Possibly nobody will ever need this feedback. Who still has v6.0??? 
But I wanted to let you know your comment helped me get to a result.

Thanks again.
FZ

Hello Zing

thank you for your great feedback

Yes indeed if you use also only the asian language columns in the Text library this is enough for WinCC to ask for the Asia dongle.

have a nice day and good success

Murof