4/27/2021 2:19 PM | |
Joined: 4/28/2015 Last visit: 2/7/2024 Posts: 10533 Rating: (820) |
Call pls Support. |
With best regards... |
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4/27/2021 2:24 PM | |
Joined: 4/8/2021 Last visit: 4/25/2024 Posts: 25 Rating: (0) |
Thank you for the response. I have called support. The answers to the questions above were unknown. |
4/27/2021 4:22 PM | |
Joined: 9/27/2006 Last visit: 9/16/2024 Posts: 12282 Rating: (2683) |
Hello Ruskied; You say that Support answered that they have no information on this product. Did you contact the Product Support group linked to this forum? It seems that the VersiCharge electric car chargers are not developped by the Industrial Automation and Drives division of Siemens, but by Siemens Building Technologies (SBT) and Siemens divisions do not cooperate well together. Also, SBT has a very different idea on releasing documentation on their products, manuals often accompany the modules upon purchase only. This link provides you with a contact search for SBT support: https://new.siemens.com/global/en/products/buildings/support.html I located this presention on the Siemens corporate site that might have a valuable link, look at the attached screenshit: Hope this helps, |
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