Tia Administrator V3

Hey all

I am preparing our new laptop with virtual machines and I am installing all versions of Tia on it.

I already did Tia V16,17 and 18 and updated them with Administrator V3.0.5.0

Now I installed V15.1, 15 and 14 and wanted to update them, but since I installed them I always get an error on Tia administrator : "the configured update summary file is invalid"

I already searched the internet/forum and found someone with the same problem: https://support.industry.siemens.com/forum/nl/en/posts/tia-administrator-error-the-configured-update-summary-file-is-invalid/281775

and a solution they mentioned there ( deleteing the AWB-folder) located under  C:\Siemens\TIA Admin\DownloadCache\simatic\tiaportal and the folder is now gone, but the folder is not recreated.

I also found under C:\Program Files\Siemens\Automation the folder "AWB_V2" and tried deleting this but nothing changes.

I tried deleting Tia Administrator V3 and reinstalling, but nothing seems to work and now I can't update any Tia program anymore. 

Hello kamielcresens,

You can try this:

1. Delete the following folders under "C:\ProgramData\Siemens\Automation": 

• AWB
• abwhost
• TiaAdmin

Then restart the computer and reinstall TIA Administrator (with admin rights and disabling firewall and antivirus during the installation)

2. Check that the path where TIA Administrator is installed is similar to the this one and does not contain weird characters: 

Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\Personal

3. Make sure that no other versions of TIA Administrator are installed on the computer.

4. Check this FAQ: Why is it not possible to log in to TIA Administrator with a Microsoft account (cloud account)? 

I hope it gets solved!

Hello

Thank you it finally works. I did the following:

1) I deleted the 3 folders you mentioned

2) I uninstalled Tia Administrator V3

3) I checked the folder again and after uninstalling the AWB and TiaAdmin folder came back weirdly

4) I deleted them again

5) Installed Tia Administrator V3 again

6) I found updates but gave an error about BITS ( i went to task manager - services and restarted BITS)

7) Had a failed connection to server error few times but tried just installing the updates and after a few tries it just worked