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TIA Portal V13 No Valid License Key Found

Created by: jc2605 at: 11/24/2014 9:49 PM (6 Replies)

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11/24/2014 9:49 PM	Rate (0)
jc2605 Advanced Member Joined: 2/7/2012 Last visit: 8/22/2024 Posts: 52 Rating: (7)	I am installing TIA Portal V13 Professional on some customer laptops running Windows 7 Professional, x64, 8G RAM. The laptops are brand new. During the Step 7 Professional install on the 3rd laptop, the laptop crashed. When trying to reboot, it would not restart with the error "No Bootable Device Detected". I eventually got the laptop to boot up and reinstalled Step 7 Pro. The key is showing in ALM and checks good. I created a test project and when I go to insert a plc, I get the error "No Valid License Key Found. The application will be closed". I ran search on the forums for TIA Portal V13 No Valid License Key Found. An old topic from Step 7 V5.4 came up and a couple for V11 upgrades but nothing for V13. Any ideas or suggestions will be greatly appreciated.

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11/24/2014 10:06 PM	Rate (1)
William_B Posts: 5225 Rating: (1196)	Sorry to hear about your troubles. In the Automation License Manager software, go to LICENSE KEY function menu. You will find RECOVER and RECOVER WIZARD. I suggest you give the HELP file of the software a read on what to do with these functions. Looking under "recovery" you find such descriptions as.. Recover License Key Dialog The License Key > Recover menu command calls the dialog for recovering license keys. Procedure: Select the license key to be recovered and select the License Key > Recover menu command. Connect to "Support for License Management" and provide the data indicated in the dialog box: The product The license key The license number and The request code Enter the supplied activation code and click "OK". Result: The corrupt license key is restored and is now available.
William_B Posts: 5225 Rating: (1196)
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11/25/2014 12:09 AM	Rate (0)
0_Einstein Diamond Expert Joined: 7/7/2010 Last visit: 11/19/2024 Posts: 15411 Rating: (2446)	W.B. is spot on with their suggestions. I recently had a similar problem with a PC crash and license there but useless. Contacted Siemens and they walked me through the entire process until it worked. My hand stayed very warm as they held it for me
	science guy
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This contribution was helpful to 1 thankful Users William_B

11/25/2014 2:08 PM	Rate (0)
jc2605 Advanced Member Joined: 2/7/2012 Last visit: 8/22/2024 Posts: 52 Rating: (7)	Thanks for the feedback. I tried restoring the license but the problem remained. I pulled the license off of my pc and tried it on the laptop, no luck. I ended up completely removing TIA from the laptop and reinstalling and now it works correctly. Thanks for the help guys.

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This contribution was helpful to 2 thankful Users 0_Einstein William_B

1/20/2015 9:26 AM	Rate (0)
Min_Moderator Platinum Member Joined: 9/3/2014 Last visit: 3/13/2019 Posts: 4766 Rating: (122)	New question published bythanhgiang is split to a separate thread with the subject TIA Portal V13, S7 1200, Windows 8 no ip address access. Best regards Min_Moderator

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2/18/2015 3:59 PM	Rate (0)
allmächt! Posts: 215 Rating: (6)	for more information about licence keys - click here for SIMATIC software and licenses - click here for SIMATIC STEP 7 Professional V13 - Licenses Click here if you want to recover defective licenses and authorizations via TIA hotline (technical support).
allmächt! Posts: 215 Rating: (6)
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3/29/2016 4:42 PM	Rate (0)
Min_Moderator Platinum Member Joined: 9/3/2014 Last visit: 3/13/2019 Posts: 4766 Rating: (122)	New question published by scorpion7 is split to a separate thread with the subject License key lost. Best regards Min_Moderator

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