Hi, I'm new here and i've got a problem with my new TIA portal program.

I'm using TIA version 14 sp1 and got the floating license for Step 7 basic and WinCC Basic. Now I have everything installed I want to open my project and open a program block I get an error saying:

The licensing of STEP 7 Basic could not be completely finished because an internal error occured in the Automation Licensing Manager.

Any idea what the problem is? If I look in the ALM program I see that I have a key for Step 7 Basic and for WinCC Basic. 

Marcinho3

Hi, I'm new here and i've got a problem with my new TIA portal program.

I'm using TIA version 14 sp1 and got the floating license for Step 7 basic and WinCC Basic. Now I have everything installed I want to open my project and open a program block I get an error saying:

The licensing of STEP 7 Basic could not be completely finished because an internal error occured in the Automation Licensing Manager.

Any idea what the problem is? If I look in the ALM program I see that I have a key for Step 7 Basic and for WinCC Basic. 

 I had a similar problem when my ALM was notup to date.

Check if you have the latest version: https://support.industry.siemens.com/cs/document/114358/automation-license-manager-(alm)-authorsw-and-authors-handling-programs-and-authorizing-and-licensing-simatic-industry-software?dti=0&lc=en-WW

dan.v.

 I had a similar problem when my ALM was notup to date.

Check if you have the latest version: https://support.industry.siemens.com/cs/document/114358/automation-license-manager-(alm)-authorsw-and-authors-handling-programs-and-authorizing-and-licensing-simatic-industry-software?dti=0&lc=en-WW

 So I downloaded the update for ALM but still got the same message. I think that the best way for me now is to reinstall everything.

Any progress?

I have the same issue on my installation!

SoftBlocks

On Windows 10 I had to run TIA Portal as administrator to workaround this problem 

 this is because you have Win10 built version 1703 (Creators update. This version is not supported by Step7 basic V14 SP1. 

have a look to the SW-requirements in the readme-file. chapter 2.3.3

You can only run it as admin.

regards,

Hi every one.

I have a problem after installing step 7 basic V13 & V14 at windows 10 64bit

the installing proccess was perfect and the licenes key tarasfered OK.

after creating a new project and choosing a new device I have an errosr massege

" The licensing of STEP7 Basic could not be completely finished because an internal error ocuurred in the Automation License Manager".

what should I do to solve this problem?.

Thanks