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Start up runtime problem

Created by: Yai at: 4/18/2007 10:01 AM (12 Replies)

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4/18/2007 10:01 AM	Rate (0)
Yai Posts: 62 Rating: (2)	My customer's having a problem about startup runtime. The problem started from the customer closed WinCC explorer, while the runtime is running. Thenafter he was trying to activate runtime again,WinCC try to activate for a while then goto deactivate automatically. I tried to resetWinCC byrunningfile ResetWinCC but the problem still the same. And also I had a look in folder diagnose. I foundWinCC tried to run but failed. However, I have not known the cauase of problem yet. Ihave attached the log file. Possibly anyone could help me to analyze theproblem. Thank you Attachment Diagnose.zip (309 Downloads)
Yai Posts: 62 Rating: (2)
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4/18/2007 10:05 AM	Rate (0)
Ikkezelf Posts: 1084 Rating: (72)	Close project. Delete <projectname>.dcf file try again (file will automatically being re-created) Unit 0 of CommunicationDriver "CP5412(A2) Board 1" cannot be started for run time, dwError1 = 0, dwError2 = 8ad610, dwError3 = 8adee0 You have such a board in your pc? See if it's working oke. with regards, Ikkezelf
Ikkezelf Posts: 1084 Rating: (72)	Last edited by: Ikkezelf at: 18.04.2007 10:10
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4/18/2007 10:34 AM	Rate (0)
Yai Posts: 62 Rating: (2)	Dear Ikkezelf, Thank you for your reply. However, after I tried your way, the problem's still existing. Moreover,even I tried to create new project with simply graphic and activated it. the result is the same. PC is connected to PLC by using CP5611. Do you think there is anything being incorrect? regards, Yai
Yai Posts: 62 Rating: (2)
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4/18/2007 11:02 AM	Rate (0)
Ikkezelf Posts: 1084 Rating: (72)	Hi, Can you tell me how far it gets? Where does it stop activating? You could have a look at the following links: this this this this this and this not sure if your solution is there, but you could give it a try. with regards, Ikkezelf
Ikkezelf Posts: 1084 Rating: (72)
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4/18/2007 12:12 PM	Rate (0)
Yai Posts: 62 Rating: (2)	Hi Ikkezelf, I tried all aready, but the problem is persisting . I tried also reinstall WinCC and I could activate new project but still could not for the actual project. WinCC activated 100% already, then immediately deactivated and hung at 10%(Graphich designer runtime) Thank you and regards, Yai
Yai Posts: 62 Rating: (2)
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4/18/2007 12:32 PM	Rate (0)
Nemo Posts: 3149 Rating: (171)	Hi which WinCC version are you using??? For WinCC 6.2 there is a hotfix for core2-processors.... http://support.automation.siemens.com/WW/view/en/24740694? Have already tried to start WinCC e.g. without activating scripts, Alarms,reports, taglogging.... during startup (WinCC > Computer > properties > startup)? nemo
Nemo Posts: 3149 Rating: (171)
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4/18/2007 1:24 PM	Rate (0)
Danielle Posts: 1275 Rating: (123)	First of all... CP5412A is prior to 5611. It's an ISA slot board... if you installed it for some reason, you can de-install it under Set PG/PC interface... Also... you didn't happen to install any software recently, did you? Or do you have any incompatible Siemens software on that computer?
Danielle Posts: 1275 Rating: (123)
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4/18/2007 1:28 PM	Rate (0)
Ikkezelf Posts: 1084 Rating: (72)	Yai I tried all aready, but the problem is persisting . I tried also reinstall WinCC and I could activate new project but still could not for the actual project. Looks to me you have an corrupted project then if a new one works well. Did you try your backup of the project? with regards, Ikkezelf
Ikkezelf Posts: 1084 Rating: (72)
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4/18/2007 1:41 PM	Rate (0)
Danielle Posts: 1275 Rating: (123)	-->I tried also reinstall WinCC and I could activate new project but still could not for the actual project. Missed that one If a new project with all WinCC features (alarm logging, tag logging and so on activated) can be started then the problem is probably on the project indeed. Hopefully you have recent backups. Good luck... Danielle
Danielle Posts: 1275 Rating: (123)	Last edited by: Danielle at: 18.04.2007 13:43
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4/19/2007 5:05 AM	Rate (0)
Yai Posts: 62 Rating: (2)	Hi Danielle, Ikkezelf,Nemo Thank youguys for every idea and guidance.Eventually, I had touse the backup. However, I still feel wierd why itdoesn't work, what's the problem ???? Inspite of that Igenerally useWinCC V6.0 SP4 on XP and additionallythe new project created could work properly with script, alarm and tag logging. Right now,I have onlythe conclusion that the actual project has corrupted. Thank you again for all kind helps. Regards, Yai
Yai Posts: 62 Rating: (2)
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