Hi,

I have got a problem with TIA Portal Updater. I have an error "Unable to connect the server". I've tried to open Updater as administrator but it didn't help. I've also tried to reinstall TIA Portal but it didin't help either. My administrator checked and no firewall blocks the connection. Anyone has an idea what to do?

Regards

I too am having unable to connect to server error.  I have tried to connect from 3 different internet connections.  I have tried running as admin, I tried with Windows firewall enabled and disabled.  I have tried every trick I could find listed in the Siemens forums and still can not connect to the updater server.

Any help would be appreciated.

Same problem here. TIA 13 SP1. My PC can't connect to PLC. Error Codes: 0140, 017088.

I think that has something to do with problem too. I also tried to reinstall the entire software package. But still couldn't get it to work..... 

Same problem here. TIA V15

#MeToo       With Tia V14sp1 Upd5

I try without Antivirus & Firewall 

With different PC, @home, @factory

I Try this: FAQ Siemens  => XML files appears

And Always "Unable to connect to the server" 

Same issue here with v14 SP1 Upd5

When I enter the Server-URL into the Browser I also get to see the XML code, but that's about it.

Same issue here with v15 

I have 2 Windows 7 virtual machines.  One with Portal v13 SP1, the other with both v13 SP1 and v14 SP1.  Neither of those will the updater work.

I have a new VM with Windows 10 and Portal v14 SP1 only.  The updater works!

Is there a Windows 7 update that breaks the updater?

Tia Portal V13 and V14 installed on Windows 7 virtual machines.

The Tia Software Updater reports Unable to connect to the server  

The same error from my colleagues, who also use VM's.

Hello.

Climbing high

Tia Portal V13 and V14 installed on Windows 7 virtual machines.

The Tia Software Updater reports Unable to connect to the server  

The same error from my colleagues, who also use VM's.

There is a good  possibility that the problem is with the VM not allowing through the link.

Using the Updater is a bit of touch-and-go. On my system it takes a long time to generate the list and it is done each time the Updater connects - which seems wasteful of my data.

On my system this is a HUGE list of items. Of those items there are many I cannot even use as I have a Basic license. See the picture. You have to know what you want from the list. 

A general tip (if a list is generated) ->
Remember to configure where the download will be stored. Downloads cannot be started if this is not configured.

BR

same her:

TIA V14_SP1_U4; Win7_VM

tried this:

I thought I would give it a try.

On my side it is working.. just not working perfectly.
(Is there any download acceleration built in?)
(I do miss the DownThemAll extension for Firefox.)

> TIA Portal V15

> Windows 10 (no VM)

#dP

I thought I would give it a try.

On my side it is working.. just not working perfectly.
(Is there any download acceleration built in?)
(I do miss the DownThemAll extension for Firefox.)

> TIA Portal V15

> Windows 10 (no VM)

I have spoken too soon! 

My connection got dropped and the Updater does not have the ability to continue where it left off. Worse still.. even with 75% completed but not done yet, Updater reports that the update is not required (see attachment, compare with previous).

The experiment has failed - Updater is not the tool for me. Here we go again in the old way ->

#dP

Hello.

Climbing high

Tia Portal V13 and V14 installed on Windows 7 virtual machines.

The Tia Software Updater reports Unable to connect to the server  

The same error from my colleagues, who also use VM's.

There is a good  possibility that the problem is with the VM not allowing through the link.

Using the Updater is a bit of touch-and-go. On my system it takes a long time to generate the list and it is done each time the Updater connects - which seems wasteful of my data.

On my system this is a HUGE list of items. Of those items there are many I cannot even use as I have a Basic license. See the picture. You have to know what you want from the list. 

A general tip (if a list is generated) ->
Remember to configure where the download will be stored. Downloads cannot be started if this is not configured.

BR

My collegues says the Tia Software Updater error "Unable to connect to the server" is not isolated to VM, but also a problem where Tia Portal V13 or V14 is installed direct at a Win 7 laptop.
The problem still appears even if Firewall, Antivirus etc. have been deselected.

The Tia Portal Updater is not at all able to connect to the server, and therefore no list of subjects to update appear and no download can be started.

BR

Hi, 

Same problem exits here: 

OS : W7

TIA : V14

TIA updater unable to connect to the server. 

Switched antivirus/firewall off. From my perspective this started after the W7 meltdown/spectre updates. 

Hope this helps for a solution. 

Same isse here with V15, no VM.

Worked fine with all versions on my PC until recent upgrade to V15....

Any solution?